This is the beginning of the Mobile Banking Revolution in North Cyprus!

KoopBank's mobile banking service lets you carry out all your banking operations in a fast and secure way from your mobile phone or tablet wherever you are, whatever the time of day.

  • What is the KoopBank's Mobile Banking Service?

    You can use the KoopBank's mobile banking service whatever the brand or model of your mobile device. You can begin using mobile banking features either by typing mobil.koopbank.com into your phone’s internet browser, or by downloading the application developed specially for iPhone, iPad and Android devices.

  • What can I do with the KoopBank's Mobile Service?
  • How do I download the KoopBank Mobile Application?
  • Frequently Asked Questions
  • Operations that can be carried out using the Mobile Banking Service


You can access your accounts with the Koop24 Card at Koop24 ATMs 24 hours a day, 7 days a week.

  • You can withdraw cash at Koop24 ATMs.
  • You can pay invoices or pay off your credit card in cash and deposit funds into your account without having to visit a branch any time using Koop24plus+ ATM's
  • The daily cash withdrawal limit at the Koop24 ATMs is 1,500.00 TL.
  • All transactions made using Koop24 ATMs are free of charge.

You can make all of the transactions listed below at the Koop24 ve Koop24plus+ ATMs:

  • Cash Withdrawals
  • Cash Deposits (without an envelope)
  • Balance Enquiries
  • Money Transfers
  • Foreign Currency Transactions
  • OptimumCard Debt Enquiries
  • Invoice and OptimumCard Debt Payments.
  • Mobile Top-up Purchases
  • Account Summary


(0392) 600 02 02 - Koopbank Telephone Banking

We created a brand new branch, safe but at the same time user – friendly, equipped with complete digital based systems used by the latest technology, to allow you to easily reach your bank from wherever you call in the world.

Moreover, it is open 365 days, 24 hours... Call from your house if you wish, from your cell phone if you wish, you can realize whatever transaction comes to your mind, except for cash withdrawal.

There is no need for an application! If you have a credit or debit card, call 600 02 02 rightaway.

If you have a KOOP24 or OptimumCard, access the information you want in an instant with your card number and secret code, fast and easily realize all transactions besides money withdrawal.

You have an OptimumCard but you do not know your secret code... Call 600 02 02 right away and set your secret code on your own... Getting a secret code is now that easy! You can realize secret code transactions in between the hours of 8-19 on weekdays, and 9-19 on Saturdays; as for secret code change you can make it anytime you wish, 24 hours a day.

You have a card but you do not want to enter your card number each time, in order to use Telephone Banking.....

You are right, entering your16 digit-number each time will take your time...Call 600 02 02, let’s give you your Client Code and Client Secret Number immediately. Your entries to our new branch are made simpler and faster.

If you own a KOOP24 card and if you want to make an entry with your Client Code instead of your Card Number, your Client Code and Secret Number will be given with a form you will fill out at our branches.

I do not have any card, How will I benefit from Telephone Banking services?

If you do not have any card or if you are a member business who owns our POS machine, your Client Code and Secret Number will be given with an application form you will fill out at our branches.

Your Security Secret Number; An additional security for your financial transactions!

You can make any type of information inquiring transaction (account or credit card balance, bill, interest and exchange rates information etc.) with your card or client secret number. “Security Secret Number” is required to carry transactions generating a financial movement such as credit card balance or bill payment, transfer of cash advance to an account, transfer, foreign currency buy – sell and prepaid minutes filling. Please apply at our branches in order to obtain the secret number we consider a second level of security.

How can I access 600 02 02 - Koop Bank Telephone Banking ?

You can enter the Telephone Banking System with your KOOP24 or OptimumCard number and your password or your Client Code and your password.

If you own an OptimumCard you can see your Client Code on your statement or get it from our Customer Representative by calling 600 02 02. As for your Client Secret Number, you can set it right away from our Voice Answering System’s 4 number selections.

Available Telephone Banking Transactions:

  • 1. Banking and Account Transactions
    • Please submit your Card Number or Client Code and press #.
    • Please submit your password.

    If you entered with your KOOP 24 Card Number;

    • 1 for Account Balance,
    • 2 for listening to the last 3 or 6 transactions in your account,
    • 3 for Bill Payments and Transfer Transactions,
    • 4 for your account extract to be sent via fax or e-mail,
    • 5 for foreign currency transactions,
    • 6 for the purchase of mobile top-ups,
    • 7 To change your card or security password or to form a new password,
    • 8 For your other transactions,
      • You may open or close your online banking access,
      • You may disable your phone banking access,
      • You may listen to and update your mobile phone number, home, work and e-mail address registered in the system.
    • * to return to Main Menu
    • 0 to contact with the Customer Representative,

    If you entered with your OptimumCard Number;

    • 1 For the credit card transactions,
      • 1 To learn your limit and OptimumPoint information,
      • 2 To learn your fixed and last account extract balance,
      • 3 For the sum of the expenditures within the current period,
      • 4 To listen to the last 3 or 6 credit card transactions you have made,
      • 5 For your account extract and expenditures within the current period to be sent via fax or e-mail,
      • 6 To learn your own or another person’s credit card debt,
      • 7 To transfer cash advance and money to the main account linked to your card,
    • 2 For your banking and account transactions,
      For the transactions that can be performed from this option, please see “If you entered with your KOOP 24 Card Number” part above,
    • 7 To change your card or security password or to form a new password,
      With the help of our Customer Representative, instantly you may form a new password. If you would like you can also change your current password.
    • 8 For your other transactions,
      • You may open or close your online banking access,
      • You may disable your phone banking access,
      • You may listen to and update your mobile phone number, home, work and e-mail address registered in the system.
    • * To return to the Main Menu,
    • 0 To contact with the Customer Representative

    If you entered with your Client Code;

    • 1 For the credit card transactions,
      • 1 To learn your limit and OptimumPuan information,
      • 2 To learn your fixed and last account extract balance,
      • 3 For the sum of the expenditures within the current period,
      • 4 To listen to the last 3 or 6 credit card transactions you have made
      • 5 For your account extract and expenditures within the current period to be sent via fax or e-mail,
      • 6 To learn your credit card debt,
      • 7 To transfer cash advance and money to the main account linked to your card,
    • 2 For the transactions related to the accounts linked to your card,
      For the transactions that can be performed from this option, please look at the “If you entered with your KOOP 24 Card Number” part above,
    • 3 For POS Member Transactions
      Please Check “ 3 For POS Member Transactions”
    • To change your card or security password or to form a new password,
      With the help of our Customer Representative, instantly you may form a new password. If you would like you can also change your current password.
    • 8 For your other transactions,
      • You may open or close your online banking access,
      • You may disable your phone banking access,
      • You may listen to and update your mobile phone number, home, work and e-mail address registered in the system.
    • * To return to the Main Menu,
    • 0 To contact with the Customer Representative,
  • 2 Credit Card Transactions
  • 3 POS Member Transactions
  • 4 Password Transactions
  • 5. Lost and Stolen Card Transactions
  • 6. Interest Rate and Exchage Rate Informations
  • 0. Customer Services Representative


Use your home or workplace PC/Laptop and Internet connection to access the KoopBank Internet branch...

TKŞ (OTP - One Time Password)

First time in Cyprus at a Bank's Internet Branch

  • A technology that provides additional security when accessing our Internet branch.
  • Creates a “Single Use Password” and forwards it to you by SMS within seconds using Vip text message technology.
  • It is used as an additional protection when accessing Internet banking, when approving financial transactions and when changing security settings.
  • A different password each time.
    • TKŞ produces variable passwords. A password produced cannot be used a second time by you or anybody else.
    • The TKŞ becomes void if it is not used within 3 minutes

CMH - Live Online Customer Support

We are with you on the Internet

If you are banking online at our Internet Branch and have a question regarding one of your transactions...

Press the CMH key. Correspond live, one-to-one with a customer representative when the dialogue window launches.

Mobile top-ups with OptimumCard

Buy credits for your mobile by using your credit card

With your OptimumCard you can now purchase the Kktcell and Telsim top-ups that you have previously bought via our ATMs and the Voice Response System and benefit from the Buy Now Pay later service provided by your card. What's more, there is no additional fee even though you are making a purchase with your credit card.

Realizable Transactions

  • My Accounts
    • My Current Accounts
    • My Time Deposit Accounts
    • My Loan Accounts
    • My All Accounts
    • Interest Rates
    • Opening a Time Deposit Account
    • Opening a Current Account
    • Adding/Removing an account to/from your card.
    • Requesting Account Summary via E-mail/Fax
    • Assigned Money Transfer Accounts
    • Transaction Slips
    • Financial Status
  • Money Transfers
  • Foreign Currency Transactions
  • Optimum Credit Card Transactions
  • Payments
  • Top Up Prepaid Minutes
  • Automated Payments
  • Consumer Loans
  • Security Settings
  • POS Member Transactions


We are continuously improving the Interactive Banking Channels which we have named as the ‘range of services external to the branch’ in order to raise the quality of service you receive from us.

You can easily complete your transactions in our online banking branch where any kind of banking operation is possible; you can easily realize many more banking transactions besides money withdrawal and deposit from Koop24 and Koop24plus+ ATMs.

Apart from getting an answer to all of your questions, you can make all of your banking transactions, except for money withdrawal and deposit, through our Voice Answering System at 600 02 02 Telephone Banking.

Your bank is open 24 hours a day.